![]() Make sure that the QuickBooks company file is saved in the original company file folder when you take the backup. If you fail to do so for some reason, you can run your system in safe mode to rectify the issue. Disable your anti-virus, anti-malware, or any third-party firewall temporarily when you take the backup. You can check the status of your storage device by checking out its properties. ![]() Select ‘ Contact Information’ from the left panel. Select ‘ My Company,’ and then click on the ‘ Pencil’ icon. Open your company file and go to the ‘ Company’ menu. The detailed steps are as follows: Method 1: Try to Rename your Company FileThe first measure to take if your QuickBooks is unable to back up the company file is to rename the company file. Method 2: Using the File Doctor ToolQuickBooks File Doctor tool can be used to repair the company file damage.
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